For storm damage in Abilene, TX, call Air Care Restoration at (325) 339-8723, day or night. Air Care is an IICRC Certified Firm with a 5.0 average Google rating across 22 reviews, and the crew answers 24/7 for board-up, tarping, and water extraction after wind, hail, or a fallen limb opens up a roof or wall.
Do You Call a Roofer or a Restoration Company First?
Call a restoration company first if water is getting inside the house right now; call a roofer first if the roof deck held and you only need an estimate for shingle or decking repair. In West Texas hail season, most storm calls need both: temporary protection and drying immediately, then a permanent roof repair on the roofer’s own schedule.
Air Care’s crews handle the parts of storm recovery that can’t wait on a roofer: covering the opening with an emergency tarp, boarding up a blown-out window, and pulling standing water before it soaks into drywall, insulation, and subfloor. A full roof replacement or shingle tear-off is a roofer’s job, not a restoration company’s, and Air Care will say so rather than take on work outside its scope.
If a power line is down, you smell gas, or the structure looks unsafe to enter, call 911 or your utility provider first. Tarping and drying wait until the scene is safe. Once the hazard is cleared, call Air Care for the tarp, board-up, and water extraction, and call the insurance company once mitigation is already underway, not before. Most policies require the homeowner to prevent further damage, and a tarped roof is part of meeting that duty. For more on what a typical policy covers, see does homeowners insurance cover water damage.
If you manage a commercial or multi-family property, the priorities are the same but the scale is bigger: see commercial storm damage restoration in Abilene for what that looks like.
What Should You Photograph Before Cleanup Starts?
Photograph the roof damage, interior water stains, and any broken windows or siding before anyone starts tarping or drying, because insurers want to see the damage in its original state. Time-stamped photos from several angles protect the claim far more than a description after the fact.
Shoot the roof from the ground (zoomed in on missing shingles or hail dents), the gutters and any damaged siding or AC condenser fins, interior ceiling stains, and the water line on any standing water before it’s pumped out. Keep a piece of damaged shingle or trim if you can. The Insurance Information Institute notes that photo documentation and an itemized list of damage are two of the biggest factors in a fast disaster claim settlement. The Texas Department of Insurance gives Texas homeowners the same advice: document first, then start drying.
How Fast Does Wet Drywall and Insulation Need to Come Out?
Wet drywall and insulation need to come out within 24 to 48 hours in most cases, because mold can begin growing on saturated material in that window. Waiting longer turns a water problem into a mold problem that costs more to fix.
Insulation rarely dries in place once it’s soaked; most of it gets pulled and replaced. Drywall sometimes dries if the water was clean and caught fast, but once it’s been wet more than a day it usually comes out too. Air Care’s technicians hold the IICRC Water Restoration Technician (WRT) credential and dry structures to the ANSI/IICRC S500 standard, documenting moisture readings at every stage for the adjuster.
What Happens When You Call?
A call to Air Care starts with quick phone triage: what’s damaged, whether water is still coming in, and whether anyone is in immediate danger. From there the crew schedules board-up or tarping and begins water extraction and drying on the same visit when conditions allow.
Have your address, a description of the opening (roof, window, wall), and photos ready if you’ve already taken them. The crew brings tarps, plywood, extraction equipment, air movers, and dehumidifiers in one trip, so the property gets covered and drying starts without separate visits stacked on top of each other. They’ll also hand you the moisture readings and damage documentation to pass straight to your adjuster.
Storm damage in Abilene rarely stays simple once wind-driven rain gets behind a tarp line or through a cracked window frame. The sooner the water stops moving and the drying starts, the smaller the repair bill. Call Air Care Restoration at (325) 339-8723 for board-up, tarping, or water extraction, and get your roofer scheduled separately for the permanent repair.
About Air Care Restoration
Air Care Restoration is an IICRC Certified Firm serving Abilene, TX and the surrounding Big Country region, including Sweetwater, Clyde, Merkel, and Anson. The company holds a Texas Mold Remediation Contractor License (MRC2262) through the Texas Department of Licensing and Regulation, and its technicians carry IICRC Water Restoration Technician (WRT) and Fire and Smoke Restoration Technician (FSRT) credentials. Air Care answers 24/7 for storm damage response, board-up and tarping, and water extraction and drying across West Texas.